CLB 3-4 Reading Skill-Building: Skimming Workplace Instructional Memos for Purpose
Instructions: Read the three workplace messages
below quickly. Choose the correct answer for each question.
Memo 1
To: All Warehouse Staff
From: Facility Management
Subject: Morning PPE Policy Reminder
Good morning team,
This is a quick reminder that
wearing approved safety glasses and steel-toe boots is mandatory on the
warehouse production floor at all times. Please ensure your personal protective
equipment (PPE) is properly fitted before entering the work zone. Let’s keep
our workplace safe!
1. What is the main idea
of the message?
·
a)
Management wants staff to buy new boots.
·
b)
Management is reminding staff about
mandatory safety gear on the floor.
·
c)
Staff do not need to wear safety glasses anymore.
Memo 2
To: Evening Shift Workers
From: Shift Supervisor
Subject: Conveyor Belt Maintenance
Hi everyone,
Please note that the main
conveyor belt in Zone B will be temporarily shut down tonight for scheduled
mechanical maintenance from 11:00 p.m. to midnight. During this one-hour
window, please use the manual sorting tables by aisle four to process outgoing
packages. Thank you for your cooperation!
2. What is the main idea
of the message?
a) The conveyor belt is shut down for maintenance, and
staff must use manual sorting tables.
b) The entire
warehouse is closing early tonight for cleaning.
c) All evening
shift workers can take an extra hour-long break at midnight.
Memo 3
To: Office & Administrative Staff
From: Human Resources
Subject: Updating Your Emergency Contact Info
Dear team,
We are updating our internal
personnel files this month. Could you please check your employee portal online
and verify that your emergency contact phone numbers and home addresses are
correct? If anything has changed over the past year, please submit your
revisions to HR by Friday afternoon. Thanks for your help!
3. What is the main idea
of the message?
·
a)
HR is giving everyone a bonus for updating their files.
·
b)
Staff need to change their department schedules by Friday.
·
c)
HR wants staff to check and update
their emergency contact information online.
Writing - Reproducing Information SB 1: Identifying
and Extracting Key Information from Source Texts
- Teaching
Notes: Before asking students to reproduce text,
they must practice scanning an online source text or digital workplace
memo to identify which details are essential to record (e.g.,
effective dates, reasons for change, and step-by-step instructions) versus
extra background text that can be condensed.
Practice Source
Text: Online Workplace Notice
[SOURCE TEXT: Company Digital Portal - HR
Announcement]
Notice Date: October 12, 2026
Subject: Revised Equipment
Sterilization Protocol
Details: Due to recent
health inspection feedback, management has updated our end-of-shift tool
sterilization guidelines. All production staff must now follow a strict 4-step
cleaning process before leaving the workstation. First, wipe all metal surfaces
with an industrial disinfectant wipe. Second, apply a light coat of anti-rust
lubricant to cutting blades. Third, store all hand tools in the locked cabinet
by the workbench. Finally, sign and date the equipment log sheet on the
supervisor's desk.
SB 1 Exercise:
Highlighting and Note Extraction
Instructions: Read the online source notice
above. Underline or highlight the 4 essential procedural steps in the text.
Then, make a rough bulleted list of the key facts you need to record for your
personal notebook.
- Reason for Change: _____________________________________________
- Step
1: ________________________________________________________
- Step
2:
________________________________________________________
- Step
3:
________________________________________________________
- Step
4:
________________________________________________________
Speaking Activity
1 SB: Practicing Imperatives and Sequencing (Skill-Building)
·
Teaching
Notes: Review how to structure instructions using imperative verbs (turn,
check, press) and transition words (First, Next, Then). CLB 3-4
Speaking – Giving Instructions Student: Match the Steps to the Procedure
Instructions: Look at the four visual stages of the
Office Printer Paper Restocking procedure below. Read the sentence bank
and write the correct letter (A–D) next to each picture/step, plus an
appropriate sequence word at the beginning. After that, practice saying the
steps with a partner.
Speaking
Skill Building – Giving Instructions - Activity 2
Write Your
Own Steps from Visual Cues
Instructions: Look at the four visual descriptions below for starting up the warehouse conveyor belt. Write a 4-step instruction list using sequence markers (First, Second, Third, Finally) and imperative verbs (check, wear, turn, press). After that, practice your steps with a partner.

