Comprehending and Giving Instructions in the Workplace: Reading and Speaking

CLB 3 Reading - Workplace Instructions: Using the Staffroom Properly

Competency Area: Comprehending Information
Workplace Context: Office, warehouse, grocery store, and other workplaces

CLB 3 READING TASK - Reading: Staffroom Rules for Lunch Breaks

Instructions: Read the workplace instructions below. Then answer the 10 questions. You may look back at the reading to find information.

 

STAFFROOM NOTICE

To: All Employees
From: Workplace Management
Subject: Keeping the Staffroom Clean

Please follow these instructions when you use the staffroom during your lunch break. We want everyone to have a clean and comfortable place to eat.

1. Keep the Tables Clean

Before you eat, make sure your table is clean. After lunch, wipe the table with a cleaning cloth. Put your garbage in the correct bin.

2. Store Your Food Properly

Write your name on your food containers. Put your lunch in the staffroom refrigerator. Do not leave food on the tables overnight. Take your food home at the end of the day.

3. Use the Microwave Safely

Remove metal items before putting food in the microwave. Cover your food with a microwave-safe lid. Do not leave the microwave while it is running. Clean up any spills after heating your food.

4. Wash Your Dishes

Wash your plates, cups, and cutlery after eating. Dry them and put them away. Do not leave dirty dishes in the sink.

5. Respect Other Employees

Keep your voice low when other employees are eating or resting. Put your phone on silent if you are watching a video. Leave the staffroom ready for the next person.

Thank you for helping keep our staffroom clean and comfortable for everyone.

Workplace Management

Comprehension Questions

Purpose and Main Idea

  1. What is the main purpose of this notice?

  1. Who is this notice written for?

Details

  1. Where should employees put their lunch during the workday?

  1. What should employees do after using the microwave?

  1. Name two things employees should do with their dishes after eating.

a. _________________________________________________________

b. _________________________________________________________

  1. What should employees do with their phones when watching a video in the staffroom?

Vocabulary

  1. In Step 5, what does respect mean?

A. To think about other people's needs and feelings
B. To tell other people what to do
C. To leave the room quickly

  1. In Step 1, what does wipe mean?

A. To throw something away
B. To clean a surface with a cloth
C. To move something to another room

Writer–Reader Relationship

  1. Why does Workplace Management use the word please in the notice?

A. To make the instructions sound polite
B. To tell employees that lunch is finished
C. To ask employees to bring food to work

Inference and Interpretation

  1. An employee finishes lunch and sees dirty dishes in the sink. What should the employee do? Explain why.

CLB 4 READING TASK Reading: Staffroom Procedures During Breaks

Instructions: Read the staffroom procedures carefully. Answer all 10 questions using complete sentences where appropriate. Some questions require you to make a reasonable conclusion from the information in the notice.

WORKPLACE PROCEDURE NOTICE

To: All Staff Members
From: Facility Supervisor
Subject: Staffroom Use and Cleanliness

The staffroom is a shared space where employees can eat, relax, and take their scheduled breaks. Everyone is responsible for keeping it clean, safe, and comfortable. Please follow the procedures below.

1. Clean Shared Surfaces

Before preparing or eating food, check that the table and counter are clean. Wipe any dirty surfaces with the cleaning supplies provided. After eating, remove crumbs, food scraps, and spills so the next employee can use the area safely.

2. Store Food Correctly

Place your lunch in a sealed container and write your name and the date on it. Store it in the staffroom refrigerator. Do not leave perishable food at room temperature for long periods. Remove your food at the end of your shift. Unlabelled or expired food may be removed during the weekly refrigerator clean-out.

3. Follow Microwave Instructions

Use only containers marked as microwave-safe. Never put metal objects or foil in the microwave. Cover food to prevent splashes, but leave a small opening for steam. Stay nearby while the microwave is operating. When you finish, wipe away any spills and allow hot containers to cool before handling them.

4. Wash and Store Dishes

Wash your dishes, cups, and cutlery immediately after use. Dry them and return them to the correct cupboards or drawers. Do not leave dishes soaking in the sink for the next shift. If the sink is blocked or a tap is leaking, report the problem to the facility supervisor.

 

 

5. Keep the Room Comfortable

Employees may talk quietly during their breaks, but loud conversations, videos, and phone calls can disturb others. Use headphones for audio and keep your phone volume low. If a coworker is resting, respect their need for a quiet space.

6. Leave the Staffroom Ready for Others

Before leaving, check your table, the counter, and the area around your seat. Put rubbish in the correct bins and return shared items to their proper places. Report any damaged equipment or cleaning supplies that need replacing. These small actions help maintain a pleasant space for every employee.

Thank you for your cooperation.

Facility Supervisor

Comprehension Questions

Purpose and Main Idea

  1. What is the main purpose of this workplace notice?


  1. Why is it important for employees to follow these procedures in a shared staffroom?


Details

  1. What three pieces of information should employees write on or include with their food containers?

  1. What should employees do if the staffroom sink is blocked or a tap is leaking?

  1. According to Step 3, name two precautions employees should take when heating food in the microwave.

a. _________________________________________________________

b. _________________________________________________________

  1. What should employees do before leaving the staffroom at the end of their break?

Vocabulary in Context

  1. In Step 2, what does perishable food mean?

A. Food that can spoil if it is not stored properly
B. Food that must always be eaten cold
C. Food that can be stored forever

Answer: ______

  1. In Step 6, what does maintain mean?

A. To repair something that is broken
B. To keep something in good condition
C. To remove something permanently

Answer: ______

Writer–Reader Relationship

  1. Who wrote this notice, and who is expected to follow the instructions? Give one detail from the text to support your answer.


Inference and Interpretation

  1. An employee puts an unlabelled lunch container in the refrigerator on Monday. On Friday, the container is still there. What might happen to the food, and why should the employee follow the food-storage procedure?



Speaking Skill Building – Giving Workplace Instructions

Instructions: Look at the pictures below and give 5 instructions to a co-worker about how to use the step-ladder safely. You can use the words below to help you with your sentences. 

Word Bank: a box, an item, shelf, ladder, safely, carefully, heavy, high, take, hold, keep, reach, check, face, stop, climb down, put away






Comprehending and Giving Instructions in the Workplace: Reading and Speaking

CLB 3 Reading - Workplace Instructions: Using the Staffroom Properly Competency Area: Comprehending Information Workplace Context: Off...